FUZE HOUSE PRIVACY POLICY
Last updated: July 1, 2025
Effective Date: April 1, 2022
Fuze House (hereinafter “Fuze House,” “we,” “our,” or “us”) is committed to safeguarding and responsibly handling your personal information. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and protect your information when you use our website www.fuzehouse.com, visit our studios, or interact with any of our digital or in-person services (collectively, the “Services”).
We may update this Policy from time to time. When we do, we will revise the “Effective Date” above. If changes materially affect your rights, we will notify you by email, phone, or website notice. By continuing to use our Services, you agree to the updated Policy.
Contents
Information We Collect
How We Use Your Information
How We Share Your Information
Your Choices
Third-Party Services
Security
Children’s Privacy
Data Retention
California Privacy Rights
International Data Transfers
Your Rights (EEA, UK, Switzerland)
Contact Us
1. Information We Collect
We collect both personal and usage information when you interact with our Services.
A. Information You Provide
Account & Contact Information: Name, email, phone number, address, password.
Scheduling & Membership Info: Class bookings, packages, date of birth, emergency contacts, fitness goals or health disclosures.
Payment Information: Collected securely by third-party processors (e.g., billing name, address, card info).
Communications & Preferences: When you sign up for updates, submit forms, or contact customer support.
Employment Applications: Resume details, employment history, and qualifications (if you apply to work at Fuze House).
B. Information Automatically Collected
Usage Data: Device type, browser, IP address, pages visited, referral URLs, session times.
Cookies & Similar Tech: For functionality, analytics, and personalization. See Section 4 for how to manage cookies.
Studio Use: Check-in history, attendance, and class participation logs.
Video or CCTV Footage: At our physical locations (if applicable) for safety and security.
2. How We Use Your Information
We use your information to:
Deliver and manage your class and membership experience
Process payments and send booking confirmations
Communicate important updates, promotions, or changes
Analyze how Services are used and improve our offerings
Ensure safety and compliance in physical studios
Meet legal, regulatory, and security obligations
Manage job applications and recruitment processes
We may also use de-identified data for internal research or marketing analysis.
3. How We Share Your Information
We do not sell your personal information. We may share it with:
Service Providers: For payment processing, email delivery, scheduling platforms, or hosting.
Studio Staff: To deliver safe, personalized class experiences.
Legal Authorities: When required by law, subpoena, or legal process.
Business Transfers: In the event of a merger, sale, or restructuring.
With Your Consent: For example, when integrating with third-party fitness apps or devices.
4. Your Choices
You have control over your personal information:
Account Access & Updates: You can access or update your account information anytime via our scheduling system.
Marketing Preferences: Opt out of promotional emails by clicking “unsubscribe” or contacting us.
Cookies: Manage through your browser settings. Visit www.allaboutcookies.org for guidance.
Account Deletion: To delete your account and data, email hello@fuzehouse.com.
5. Third-Party Services
We may use third-party services (e.g., booking platforms, payment processors, analytics tools). These providers have their own privacy practices. We recommend reviewing their policies if you're concerned about their handling of your data.
6. Security
We implement appropriate administrative, technical, and physical safeguards to protect your personal data. However, no method of transmission over the Internet is completely secure.
7. Children’s Privacy
Fuze House does not knowingly collect or solicit personal information from children under 13. If we become aware of such data, we will delete it promptly.
8. Data Retention
We retain your data as long as necessary to fulfill the purposes outlined in this Policy, including legal and accounting requirements. If you request deletion, we may retain certain information for lawful purposes.
9. California Privacy Rights (CCPA)
California residents may request to:
Know what categories of personal information we collect and share
Request deletion of their personal information
Opt out of any sale of personal data (we do not sell your data)
To make a request, email: privacy@fuzehouse.com
10. International Transfers
If you are located outside the United States, your data may be transferred to the U.S., where data protection laws may differ. We take steps to ensure your information receives adequate protection.
11. Rights for Individuals in the EEA, UK, and Switzerland
You may have additional rights under the GDPR or similar laws, including:
Accessing your data
Correcting inaccurate information
Requesting data deletion
Objecting to processing
Data portability
To exercise your rights, email: hello@fuzehouse.com
12. Contact Us
If you have questions or concerns about this Privacy Policy or your personal data, please contact:
Fuze House
📧 Email: hello@fuzehouse.com
🌐 Website: www.fuzehouse.com